FAQ

Why isn't something in stock?
Each candle is handmade by us, & we restock with a variety of scents/colours, including our limited edition collections.
We share restocks, launches & more on our Instagram & to our subscribers.

Delivery Options
We ship Australia-wide via EXPRESS Australia Post ONLY for $10 per order.
International shipping is calculated at the checkout, pricing varies on weight & destination. 
Visit our Shipping Page for more information.

What are the Candles made from?
Our candles are made from a sustainable soy wax blend. 
It is not safe to use 100% soy wax, as it is to soft & can easily crack in the Australian heat.

What is the White Spots/Frosting?
As soy wax is natural, it can get a 'frosting' look to it as we are making them. 
It's normal for soy wax to do this and it does not affect your candle at all.

We love it, purely because no body is perfect & we want our candles to reflect that & show that even with spots they are absolutely beautiful just like you are! 
If you prefer a more perfect look we recommend the cream candles.

Is your Packaging Eco-Friendly?
We use recycled and recyclable boxes, old book pages as our filling and eco-friendly thermal bubble bags to ensure your candles arrive safe and undamaged.
See our Sustainability Page to see how we are Eco-Friendly, Vegan Friendly, Compostable, Recyclable, Ethically Handmade in Australia & perfectly imperfect.

 

WARNING
Failure to follow instructions could result in fire, hazard or injury. Never move a lit candle. Always keep out of reach of young children & pets. Always place candle on a solid, stable surface that is heat resistant. Do not place in a drafty position. Never leave a lit candle unattended. Be careful of hot wax after candle is extinguished. Store candle in cool, dry place. Keep wick length to 5mm or shorter. Caution: She might be “The Candle that you will never burn”. But if burning, we recommend placing her on a deep trinket dish, to avoid the hot wax spilling onto your furniture & keep her out of direct sunlight to avoid the wax colour changing. @wearenotvibes MADE IN AUSTRALIA


If you have any other questions, please don’t hesitate to contact us.